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TRANSPARENT PRICING

STARTER
Single Property — Up to 75 units

✓ Complaint intake & documentation
✓ Resident outreach within 24 hours
✓ Resolution tracking & follow-up
✓ Monthly summary report
✓ Up to 20 complaints/month

GROWTH ⭐

Most PopularMulti-Property — Up to 250 units

✓ Everything in Starter

✓ Priority 72-hour resolution target

✓ Trend & escalation reporting

✓ Dedicated CRG point of contact

✓ Up to 60 complaints/month

✓ Quarterly strategy review

ENTERPRISE

Large Portfolio — Regional & National Operators

✓ Everything in Growth

✓ Custom SLA & escalation protocols

✓ Full reporting suite with KPI dashboard

✓ Unlimited complaint volume

✓ Brand reputation monitoring

✓ White-glove onboarding & integration

Carter Resolution Group provides resident concern and complaint resolution services in coordination with participating property management teams.

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Carter Resolution Group

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